Our goal is Customer satisfaction
We are driven by one clear goal – Customer satisfaction. We follow a process that ensures that the right product is delivered on time at the right quality. We also value a process that provides transparency and predictability at all times throughout the project. The final result is a functional product that meets exacting customer requirements
We maintain a high standard of communication
We know that the quality of the final outcome is dependent on the quality of communication between the teams that work on the project. It is important for us to maintain an open channel between all the stakeholders from the various departments and users of the final product. This includes business, technology, customer support, sales and other critical functions. We also use prototypes and demos to gather feedback from all stakeholders.
We measure quality and progress
We measure quality by benchmarking the standards to user expectations. This is done by capturing clear requirements at the beginning of the project using select tools, stories and user persona definitions. Our process allows for constant reviews at all stages of the project, ensuring that the project does not go off track on time, cost or quality. Our clear goal – Fully functional software that works as expected.
We provide the right people
People are critical to the success of the project. Our rigorous selection process and skill evaluation ensures that only the best resources are deployed on your projects. We also hire for attitude and ethics, and motivate the resources with a supportive work environment, top of the line tools and deserving compensation
We adopt an Iterative and Agile model
We are always reviewing our processes and making constant improvements based on best practices and practical, real world feedback. We always look to optimise the process to make it faster and more robust. The agile process starts from day one, from fixing the start and end dates, to defining the clear sprints that will lead to each milestone. Each sprint addresses all the steps from planning and demo to deployment.
Agile software Development plan
Requirements Gathering
Technical & Design Specifications
Design Mockups / Prototyping
Development
QA & Testing
Delivery
Approval
Enquiry
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